Cost: Free for orders over $400. For orders under $400, shipping to the USA for $19.95 on all orders (includes Alaska and Hawaii); and Express shipping to Canada for $39.95. Note that for USA orders over $800 USD, Customs Charges may apply (more info).
Currently we are ONLY able to ship to the USA and Canada (no other countries at this point).
USA orders: Take on average 14-21 business days to arrive, after being dispatched from our warehouse. It can take longer from time to time, and during busy periods such as Christmas. Processing time is between 1-6 days depending on the product ordered.
Canada delivery times: Canada orders take on average 14-21 business days to arrive, after being dispatched from our warehouse. It can take longer from time to time, and during busy periods such as Christmas. Processing time is between 1-6 days depending on the product ordered.
I spoke to a man called Tristan when discussing the engraving characters and design, he was helpful and enthusiastic thoughout, and at no point put any pressure on me to finalise the order. He reassured me on my translation of the kanji&katakana (for the engraving) and gave well explained & visual representation of what the finished design would be.
I had initially made a mistake with the order, which they contacted me about initially, they were very helpful in the later alterations I wished to make and even issued a new 10% discount code for me to use as the previous one had since expired.
I had confidence in the company throughout and am extremely happy with the finished product, they even carved out a space in the packaging to include a complimentary stand for the wakizashi.
Of course, I can't guarantee they could do that everytime, but it was a lovely touch to complete a beautiful and well anticipated present.
A great product, and outstanding customer service.
Thank you all very much
Hi Lucia - this is fabulous to hear! We're so happy to hear you like the sword and it was a pleasure working with you on it. This feedback made our day - thank you for letting us know - we appreciate it. Enjoy! :) - The BladesPro Team
I purchased this sword and it arrived in a timely manner (I think 10 days) so coming from China that is fast , I received the package and the sword was packed very tight and secure , I have taken this sword apart and found no issues , it was made as specified and the metal is as advertised . I sliced thru a few bamboo mats and it appears to be a great cutter .
Thanks so much for your review! We're really pleased to hear that you're happy with your sword. Comments like this encourages us even more to give our customers the best quality products possible.
--The American BladesPro Team